About Ron
Ron Kaufman is a service culture educator and global keynote speaker who has spent 40 years working to improve organizational and human effectiveness through service excellence. He moved to Singapore in 1990 to develop a national service quality training program and became a Master Trainer. He wrote a New York Times bestselling book on Uplifting Service and is ranked by Global Gurus as the #1 customer service development program provider worldwide.
Photo: Darryl See / Wikimedia Commons, CC BY 3.0
Categories
Known for
- Uplifting Service methodology and culture transformation
- Customer experience and service excellence training
- Keynote speaking on service leadership and culture change
- New York Times bestselling author on service principles
- Developing Ultimate Frisbee sport globally
- Service quality program development in Singapore
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