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Ron Kaufman

Speaker · Motivational · Author

Ron Kaufman

Service culture and customer experience educator; author and keynote speaker focused on uplifting service principles

Fee guide

£25k–£50k

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About Ron

Ron Kaufman is a service culture educator and global keynote speaker who has spent 40 years working to improve organizational and human effectiveness through service excellence. He moved to Singapore in 1990 to develop a national service quality training program and became a Master Trainer. He wrote a New York Times bestselling book on Uplifting Service and is ranked by Global Gurus as the #1 customer service development program provider worldwide.

Photo: Darryl See / Wikimedia Commons, CC BY 3.0

SpeakerMotivationalAuthorExpert / AcademicConsultant / Advisor

Known for

  • Uplifting Service methodology and culture transformation
  • Customer experience and service excellence training
  • Keynote speaking on service leadership and culture change
  • New York Times bestselling author on service principles
  • Developing Ultimate Frisbee sport globally
  • Service quality program development in Singapore

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