Help centre
Getting started
- Getting started on StageSide
Create an account, choose your roles and set up your profile.
For bookers
- Posting a gig
Post a gig, compare applications and quotes from talent, then make an offer to the one you choose.
- Availability checks and credits
Ask if talent are free before making an offer.
- Book Now packages
Book a fixed package straight away.
For talent
- Payouts with Stripe
How talent and agencies get paid.
- Claiming a profile
Take ownership of a profile listed on StageSide.
For agencies
- Agencies and representation
How agencies work on StageSide.
Offers and bookings
- Withdrawing an offer
When you can withdraw an offer and when the retraction fee applies.
- The event hub
Your booking's shared plan, contacts and files.
- Contracts and signing
Talent acceptance is their signature; then the booker signs and pays.
- How offers work
Bookers make offers; talent accept, decline or counter.
Payments and fees
- Deposits and balances
When deposits and balances are taken.
- VAT on bookings
How VAT is added to bookings.
- StageSide fees
The 5% fee, credits and the retraction fee.
Cancellations and disputes
- Reporting a problem
How to report a problem with a booking.
- Cancellation policies
Flexible, Moderate and Strict policies and how cancelling works.
Account and security
- Account security
Why we ask you to confirm it's you.
- Closing your account
How to request account closure, cancel a request, and understand the records we keep.
Still stuck? Contact us